FAQ

All 17th & Surf items are print-on-demand and produced by Printful. Each piece is made specifically for you when you place your order, which helps us minimize excess inventory and waste.

Orders require 2–5 business days of production time before they ship. Once shipped, U.S. orders typically arrive within 3–4 business days via standard shipping (1–3 business days with express). International orders generally take 5–20 business days after fulfillment, depending on destination and customs.

Yes! We ship to nearly 200 countries worldwide. International orders are fulfilled from the Printful facility closest to you, which could be in the US, Canada, Mexico, Latvia, Spain, Australia, Brazil, or Japan depending on the product and destination.

Yes — once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow it on its way to you.

We offer a 30-day return window from the date of delivery. Items must be unworn, unused, in original condition, with tags attached and original packaging, and accompanied by proof of purchase. Email joey@17thandsurf.com with your order number to request a return — approval is required before sending items back.

Sale items, gift cards, custom or personalized products, perishable goods, personal care items, and hazardous materials (flammable liquids or gases) are not eligible for return. If you're unsure whether your item qualifies, reach out before sending it back.

Please inspect your order as soon as it arrives. If anything is damaged, defective, or incorrect, email joey@17thandsurf.com right away with photos and your order number, and we'll make it right.

Each product page includes a size chart with detailed measurements. Since our apparel is made to order, we recommend comparing the chart to a similar item you already own for the best fit.

10% of our profits go directly to ocean conservation efforts through the Georgia Aquarium. Every order helps fund real-world work to protect the water that inspires everything we make.

At this time we don't offer customization on individual orders, though we occasionally run commissioned designs for partners and special collaborations. Custom and personalized items, when offered, are not eligible for return.

You can reach us anytime at joey@17thandsurf.com or by phone at +1 609-214-7797. We're a small, U.S.-based team and we'll get back to you as quickly as we can.